topic Re: Unable to reschedule exam - CC in Exams

Unable to reschedule exam - CC

abbashussainn — Tue, 23 Dec 2025 07:17:45 GMT

Hi team, I am unable to reschedule my CC exam which is on 27th Dec 2025 at 3pm. Am I doing this too early or is it something else. I see the error 'No purchased exam found'. Please help.

Re: Unable to reschedule exam - CC

sroj — Tue, 23 Dec 2025 14:55:54 GMT

I had the same issue - to reschedule, you have to call the Pearson Vue support line and they can help get it rescheduled for you.

Office hours

Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.

Telephone numbers

877-863-0386 (toll-free)
+1-312-312-5467 (toll)
0800-047-4679 (Brazil, toll-free)

Re: Unable to reschedule exam - CC

CBMExamTeam — Tue, 23 Dec 2025 18:47:58 GMT

@abbashussainn Thank you for reaching out via ISC Community. I'm sorry to learnyou are having trouble rescheduling your exam.

I will send you a private message.

Re: Unable to reschedule exam - CC

matt25 — Sun, 28 Dec 2025 21:46:19 GMT

I am experiencing the same issue with the below error

No purchased exam found for the requested Exam.

Re: Unable to reschedule exam - CC

annejoan67 — Sat, 17 Jan 2026 09:22:15 GMT

“Facing issues with rescheduling an exam can be stressful, especially when planning study time and preparation. Using tools like the Texas Instruments TI-84 Plus Graphing calculator can help candidates organize practice sessions, manage calculations, and stay prepared while sorting out scheduling concerns.”