topic Re: CC Checkout Not Working in Exams

CC Checkout Not Working

rmusn213 — Wed, 21 May 2025 17:57:08 GMT

I have trying to register and checkout CC exam with WGU voucher but I keep getting below error message, I tried different network, browser, laptop, clear cache etc but still not working.

Checkout process doesn't work with or without voucher and for any exam, the support has not responded to calls, query form and emails.

Re: CC Checkout Not Working

CBMExamTeam — Thu, 22 May 2025 18:21:12 GMT

@rmusn213
Thank you for reaching out via the ISC2 Community. I will send you a private message.

Re: CC Checkout Not Working

jpelegrin — Thu, 22 May 2025 23:27:44 GMT

Having the same issue with the same error while attempting to purchase CISSP exam. Two different computers, two different networks, 4 different browsers. Can someone please reach out?

Thanks!

Re: CC Checkout Not Working

mariatirado — Fri, 23 May 2025 14:33:43 GMT

Hi @jpelegrin - thanks for reaching out! My colleague @CBMExamTeam can help you out with this 🙂

Re: CC Checkout Not Working

jpelegrin — Fri, 23 May 2025 15:48:02 GMT

Thank you for the response @mariatirado. I was able to get someone on the phone this morning and the issue was quickly resolved.