topic Re: CC Confirmation Email Not Received in Exams

CC Confirmation Email Not Received

stina — Mon, 05 May 2025 12:13:21 GMT

Hello Team,

I provisionally passed the CC exam on April 21, 2025, but I haven’t received a confirmation email from ISC2 yet. It’s been 2 weeks now.

Any help with this would be greatly appreciated.

thanks.

Re: CC Confirmation Email Not Received

nkeaton — Mon, 05 May 2025 13:38:22 GMT

@stina I know that the admin had suggested looking here: https://www.isc2.org/Dashboard/Courses-Exams I am not sure if anything appears until after have gone to the endorsement page to accept the code of ethics and paid your AMF (Annual Maintenance Fee). I am guessing have done neither of those without an E-mail. With the system changes, it looks like they might be playing catch up. So if you do not have something this week, I definitely recommend reaching out to customer service.

Congratulations. It is a big first step.

Re: CC Confirmation Email Not Received

akkem — Mon, 05 May 2025 16:22:46 GMT

I believe you've already checked your spam folder. Have you also logged into the ISC2 portal to verify the status on your dashboard? Try submit endorsement application by accessing https://www.isc2.org/endorsement

Re: CC Confirmation Email Not Received

akkem — Mon, 05 May 2025 16:23:51 GMT

Congratulations on passing your exam!

Re: CC Confirmation Email Not Received

stina — Mon, 05 May 2025 17:50:04 GMT

he suggested this https://www.isc2.org/endorsement and I guess it worked,
thank you for your time,
best regards.
stina.

Re: CC Confirmation Email Not Received

stina — Mon, 05 May 2025 17:54:01 GMT

Thanks a lot it worked ,i now have a payment pending in my dashboard,
i get product could not be added to cart so i guess it still under review or something!

Re: CC Confirmation Email Not Received

akkem — Mon, 05 May 2025 18:56:38 GMT

Good to hear it worked.
Your cert is on the way—wishing you all the best!

Re: CC Confirmation Email Not Received

stina — Tue, 06 May 2025 12:28:39 GMT

thanx m excited !

Re: CC Confirmation Email Not Received

TurboSloth52 — Mon, 12 May 2025 17:13:35 GMT

Thanks for asking the question. I was wondering this myself just today why I haven't received anything. Submitting the endorsement application fixed it!