topic Re: I can't purchase the exam in Exams

I can't purchase the exam

TakayukiMaeda — Fri, 25 Apr 2025 07:47:10 GMT

I'm trying to purchase the CISSP exam but "Add to Cart" button is not working.

I have tried deleting the cache and changing browsers (Chrome, Edge, and Firefox).
What do I do?

TakayukiMaeda — Fri, 25 Apr 2025 08:20:15 GMT

Sorry, I solved myself.
I had not selected a currency.

djuana2 — Fri, 25 Apr 2025 10:42:52 GMT

What browser did you use and did you use incognito or regular mode?

Kaity — Fri, 25 Apr 2025 14:25:49 GMT

Please try incognito mode to add to cart. Our team is aware of this issue and is working on resolving it. Apologies for the difficulty.

djuana2 — Fri, 25 Apr 2025 22:20:11 GMT

I tried incognito mode / private mode / regular mode on 6 different browsers but unfortunately it is still not working.

TakayukiMaeda — Sat, 26 Apr 2025 05:33:56 GMT

Hi, djuana2.
I used Google Chrome in normal mode.
In my case, signing out solved the problem.

djuana2 — Sat, 26 Apr 2025 12:27:56 GMT

This doesn't work. Tried it several times.

smvie — Mon, 12 May 2025 17:05:58 GMT

I signed out, then added the cert to my cart. That worked! Thanks to the comments above.