topic Re: I purchased the ISC2 ebook and I did not receive instructions on where to access it in Exams

ISC2 checkout process not working

ericlin — Tue, 22 Apr 2025 02:03:03 GMT

I tried many times while my CCSP exam checkout process but below error still persist. Could you please have a check?

The system is down.
Location changed during checkout.

I purchased the ISC2 ebook and I did not receive instructions on where to access it

Karretta — Wed, 23 Apr 2025 19:14:43 GMT

I purchased the ebook using the ISC2 link and it has been 24 hrs and I have not received any email confirmation with where I would be able to access the book, all I have is a order number

Re: I purchased the ISC2 ebook and I did not receive instructions on where to access it

Kaity — Fri, 25 Apr 2025 18:40:38 GMT

Hello @ericlin and @Karretta - I've shared your information with our support team for help. Please watch your email inbox for a response from the team directly.

Re: ISC2 checkout process not working

djuana2 — Sat, 26 Apr 2025 12:29:09 GMT

This issue still persists for me. Site is still not fixed.

Re: I purchased the ISC2 ebook and I did not receive instructions on where to access it

Karretta — Mon, 28 Apr 2025 00:43:42 GMT

Hi team,

I am now in receipt of the textbook

Thanks for the support.

Re: ISC2 checkout process not working

Yang — Mon, 28 Apr 2025 04:16:06 GMT

Is your issue resolved? have you received any responses from the support team?

I just tried just now and the checkout issue is sill there.

Re: ISC2 checkout process not working

djuana2 — Mon, 28 Apr 2025 19:13:45 GMT

I sent out emails, no one has replied to my emails. Issue is still not fixed.