topic Re: Pilot Participants: Results and Next Steps in CC Study Group

Pilot Participants: Results and Next Steps

AndreaMoore — Tue, 30 Aug 2022 20:34:05 GMT

Our entry-level certification, (ISC)² Certified in Cybersecurity℠, is fully operational!

We are excited for our association as (ISC)² Certified in Cybersecurity℠, our new entry-level certification, is now a fully operational program.

More than 1,500 individuals, who passed the exam during our pilot program, are now on their path to full certification! These individuals have proven they have the strong problem-solving abilities, communication skills, strategic thinking skills and an eagerness to learn needed to be a successful cybersecurity professional.

This certification is an opportunity to encourage new entrants to the field who will train under experienced cybersecurity professionals and managers while growing their own expertise.

Once again, congratulations on your achievement! We cannot thank you enough for your participation in this historic pilot program, and your patience as we closed out the pilot in order to deliver your final results.

The endorsement option for CC will be available beginning this Thursday, September 1. Please access the online endorsement form then and let us know if you need any further help.

Please note that while you do not need to submit any work experience for the CC. The endorsement form is needed to show your commitment to abide by the (ISC)² Code of Ethics. In addition to completing the endorsement application, an annual maintenance fee is required. For CC members this is U.S. $50.

Re: Pilot Participants: Results and Next Steps

ajvcsoares — Tue, 30 Aug 2022 21:31:57 GMT

Hi @AndreaMoore

thank you for sharing next steps on CC.

All the best!

Re: Pilot Participants: Results and Next Steps

tjrobinson — Wed, 31 Aug 2022 08:53:05 GMT

Thanks for the update @AndreaMoore. I'm a bit confused about the need for endorsement though, as https://www.isc2.org/Endorsement says "Please note: if you have passed the Certified in Cybersecurity exam, endorsement is not required." but your message suggests it might be?

Re: Pilot Participants: Results and Next Steps

TrickyDicky — Wed, 31 Aug 2022 14:39:00 GMT

@AndreaMoore My understanding is that (ISC)2 was strategically against tiered membership levels (although I haven't really heard anyone say that exactly). Am I correct in thinking that CC members and Associate Members will be both charged $50 for AMFs, while SSCP and other member levels will attract a $125 AMF fee? Is this not further cementing the idea of tiered levels?

Does this mean that CC will effectively enjoy the same T&Cs as a current Associate?

Re: Pilot Participants: Results and Next Steps

AndreaMoore — Wed, 31 Aug 2022 16:01:18 GMT

@tjrobinson wrote:

Thanks for the update @AndreaMoore. I'm a bit confused about the need for endorsement though, as https://www.isc2.org/Endorsement says "Please note: if you have passed the Certified in Cybersecurity exam, endorsement is not required." but your message suggests it might be?

This "endorsement process" is not like with our other certifications requiring work experience/endorsement from another member - but it does require you to accept Terms and Conditions and abide by the (ISC)2 Code of Ethics.

Re: Pilot Participants: Results and Next Steps

VitaminMT — Thu, 01 Sep 2022 00:58:43 GMT

Thank you @AndreaMoore for the instruction on the next steps. I have passed the exam and it is September 1st so I have been trying to get myself endorsed but despite of several attempts an error always pops up saying "you must have passed the exam within 9 months" (which I did) and it is rejected.

Re: Pilot Participants: Results and Next Steps

AndreaMoore — Thu, 01 Sep 2022 01:30:47 GMT

@VitaminMT I'm sorry about that issue. Please send an email to membersupport@isc2.org so someone can assist you.

Re: Pilot Participants: Results and Next Steps

VitaminMT — Thu, 01 Sep 2022 01:57:07 GMT

Thanks @AndreaMoore , I will.

Re: Pilot Participants: Results and Next Steps

Effort5783 — Thu, 01 Sep 2022 09:10:20 GMT

I just checked 10:07 BST time and I am getting an error on the endorsement application page, I will contact membersupport@isc2.org for more information because I am getting 'Your account has not been fully provisioned yet. Contact Member Services at membersupport@isc2.org for additional information.'

In the meantime, will the text 'Please note: if you have passed the Certified in Cybersecurity exam, endorsement is not required.' on this page be updated? https://www.isc2.org/Endorsement. There are lot of messages that contradict each other lately. It's not until I read your post that I realize there is an endorsement option for CC. What about people who do not follow this forum? They wouldn't know.

Re: Pilot Participants: Results and Next Steps

bpdelacruz — Thu, 01 Sep 2022 09:57:38 GMT

I contacted membersupport@isc2.org about my issue regarding that I needed to have taken the exam within the past 9 months. I passed the exam on August 12.

Re: Pilot Participants: Results and Next Steps

VitaminMT — Thu, 01 Sep 2022 13:11:08 GMT

@bpdelacruz Did you mean you took the plilot exam on the 12th August? I took mine in June and I don't think any participant got their result until 29 August. Anyhow looks like you are having the same error as the one I got. I have contacted with the member support too but haven't heard from them yet.

Re: Pilot Participants: Results and Next Steps

TrickyDicky — Thu, 01 Sep 2022 15:59:12 GMT

@AndreaMoore Done that.

As an observation (not a criticism), the preparation for the end of the pilot exams seems to have been fraught with errors. There were effectively 9 months to prepare, test, and deliver.

Re: Pilot Participants: Results and Next Steps

TrickyDicky — Thu, 01 Sep 2022 16:05:27 GMT

As a quick follow up to something that I forgot to mention: This is the first time that I've seen participants in a pilot program (certification) having to pay for the privilege of being a guinea pig, where the release of the program to the general populace is free. It's normally the other way around!

Re: Pilot Participants: Results and Next Steps

bpdelacruz — Thu, 01 Sep 2022 16:08:01 GMT

@TrickyDicky I agree. I am unable to submit my endorsement for CC even though I already have other (ISC)2 certifications like the SSCP and CISSP. I get an error message saying to contact Member Support.

Re: Pilot Participants: Results and Next Steps

bpdelacruz — Thu, 01 Sep 2022 16:10:03 GMT

@TrickyDicky yeah, it's $125 for the exam during the pilot and FREE after it is released.

Re: Pilot Participants: Results and Next Steps

bpdelacruz — Thu, 01 Sep 2022 16:13:44 GMT

@VitaminMT did you try their 24-hour support line? What's their number? I only contacted them via e-mail.

Re: Pilot Participants: Results and Next Steps

VitaminMT — Thu, 01 Sep 2022 16:27:56 GMT

No I have sent an email inquiry as well. I can't find the 24/7 number either.

Re: Pilot Participants: Results and Next Steps

VitaminMT — Thu, 01 Sep 2022 16:33:28 GMT

@bpdelacruz ISC2 has just sent a clarification email to clarify endorsement was not necessary for the CC but the error that we keep facing was not mentioned in the same email. I just tried to do the online application once again just now but it was the same. Please share if you have reached out to the 24/7 contact and have got an assistance.

Re: Pilot Participants: Results and Next Steps

Bota — Thu, 01 Sep 2022 17:34:19 GMT

Same here. I just checked all links in clarification email and got same errors

Re: Pilot Participants: Results and Next Steps

bpdelacruz — Thu, 01 Sep 2022 21:21:43 GMT

(ISC)2 needs to step up their game and resolve these IT issues with the endorsement page if they are the leader in cybersecurity.