topic Re: Unable to Schedule CC Exam in Beijing China in CC Study Group

Unable to Schedule CC Exam in Beijing China

Drahsan — Thu, 24 Jul 2025 08:46:44 GMT

I have successfully completed the free training for the Certified in Cybersecurity (CC) certification. Currently, I am attempting to schedule my exam in Beijing, but I have encountered a persistent error over the past day. During the scheduling process, I was able to navigate to the step where exam centers are selected. However, after choosing a Beijing-based center and clicking "Next," a red error pop-up appears with no additional details or message. I have repeated the process multiple times, but the issue remains unresolved. Could you please assist in resolving this scheduling error?

Re: Unable to Schedule CC Exam in Beijing China

dcontesti — Thu, 24 Jul 2025 17:16:42 GMT

Unfortunately, your request needs to be sent to Customer Service (https://isc2.org/contact_us )

Maybe @mariatirado could forward internally?

Re: Unable to Schedule CC Exam in Beijing China

mariatirado — Thu, 24 Jul 2025 18:29:58 GMT

Hi @Drahsan, thanks for reaching out! Id recommend that you contact our Exam Administration team via email at examadministration@isc2.org so they can assist you with this. Thanks!

Re: Unable to Schedule CC Exam in Beijing China

CBMExamTeam — Thu, 24 Jul 2025 20:27:08 GMT

@Drahsan @mariatirado Thank you for reaching out via ISC2 Community. I'm sorry to learn you are having difficulty scheduling your CC exam. Please do as Maria has suggested and we will assist you with resolving your issue so that you can schedule your exam.

Please know that there are language restrictions in China for all ISC2 exams. On our webpage https://www.isc2.org/exams/exam-language-availability you will see that only Chinese-language exams can be administered in China.

If you wish to take your exam in a language other than Chinese, you will have to travel outside of China.

In addition, for the remainder of 2025, in China, the CC exam can only be scheduled during these dates:
July 11 - August 9, October 8 - November 6.

I wish you all the best with your exam!

Please

Re: Unable to Schedule CC Exam in Beijing China

Drahsan — Fri, 25 Jul 2025 01:26:39 GMT

Thank you very much for the clarification .