topic Re: Enrolled in CC, Course Blank in CC Group

Enrolled in CC, Course Blank

UnknownFea — Thu, 02 May 2024 11:35:32 GMT

I've been a ISC2 candidate for just over a year now (haven't paid dues, as I haven't done any courses yet). I just enrolled in CC for free and went to go do the course, but it's blank. Is this because I have dues due? I'm just a little confused, as I haven't actually started any training yet.

Re: Enrolled in CC, Course Blank

Big-Andre — Thu, 02 May 2024 13:10:46 GMT

Re: Enrolled in CC, Course Blank

UnknownFea — Thu, 02 May 2024 14:00:00 GMT

I'm already a Candidate, though. I have an ID and everything.

Re: Enrolled in CC, Course Blank

Fenix — Thu, 02 May 2024 14:52:24 GMT

Try contacting Customer Support at training@isc2.org, they are usually pretty quick at responding back.

Re: Enrolled in CC, Course Blank

UnknownFea — Mon, 06 May 2024 15:47:51 GMT

Thanks, emailed them last week, still haven't heard back yet.

Re: Enrolled in CC, Course Blank

Kaity — Tue, 07 May 2024 13:49:22 GMT

Hi @UnknownFea I would recommend you contact your regional customer service team

https://www.isc2.org/contact-us

Re: Enrolled in CC, Course Blank

UnknownFea — Fri, 10 May 2024 11:39:08 GMT

Thanks everyone! I was looking in the wrong spot. 😞 I clicked on my name in the top-right, went to My Courses, and was able to start the course.

Re: Enrolled in CC, Course Blank

Fenix — Fri, 10 May 2024 12:58:18 GMT

Awesome! Good to hear you got the issue resolved. 😀