topic Re: Exam Voucher in CC Group

Exam Voucher

AAJ75 — Mon, 09 Oct 2023 10:28:41 GMT

Hello,
I purchased an Official (ISC)2 Certified in Cybersecurity (CC) Exam Voucher but have yet to get the voucher number. Furthermore, the official (ISC)2 Certified in Cybersecurity (CC) Self-Paced Training online content is the same information that everyone has access to (without purchasing an exam voucher) nevertheless, could someone kindly assist with the unreceived exam voucher?
I attempted to schedule an exam with Pearson VUE, but the voucher did not automatically apply as I had hoped.
I received an email with the order number and payment number but no voucher number.

Re: Exam Voucher

Lextech — Tue, 21 Mar 2023 00:19:27 GMT

Same to me. Just received a link to training content, but have not received exam voucher code yet

Re: Exam Voucher

devandnull — Wed, 29 Mar 2023 21:28:24 GMT

The same thing has happened to me. Paid for at the end of October and didn't realize that the invoice did not contain the voucher with it. I messaged customer support about it only today. Did yours get sorted out?

Re: Exam Voucher

nfrick1956 — Sun, 30 Apr 2023 21:52:14 GMT

Same issue purchased CISSP voucher with retake insurance on 27April 2023 and still have not received either

Has this been resolved for you?

Re: Exam Voucher

devandnull — Mon, 01 May 2023 14:02:57 GMT

For the purchase of the voucher, they initially sent me an invoice but did not send the voucher.

I contacted support to address the issue and it took from 3/29 when I contacted them to 4/12 when the voucher was finally sent to me, so 2 weeks. I did receive the voucher but due to how long it took I ended up using the free CC voucher found online to take my test (which had additional issues including a letter from ISC2 claiming that I didn't have an account and couldn't use the voucher...).

I am not sure if this is relevant in the case of CISSP for you, but my voucher included a year of AMF included which also was not supplied. When the voucher was sent to me, the year of AMF was not supplied at that time either. I am still waiting for that to be sorted out and even received a 'bill' that I owe $50. Currently I have passed my certification exam but can't get my certificate because my account still lists me as a non-member. Just in case membership was included in your purchase, keep an eye on that too.

Re: Exam Voucher

ronniewatson — Tue, 02 May 2023 07:00:58 GMT

I have received my sscp after I contacted member support and they were able to get it resolved.

I got my certificate back in November 2022 and just not getting it, but I had cc first after I pay AMF for both.

It just took me to contact members support to get SSCP.

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